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Chill Factore Video Case Study by Microsoft July 30, 2009 - (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft September 09, 2009 - (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leicester City Football Club Video Case Study by Microsoft July 24, 2009 - (Free Research) Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more! (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics CRM - Sports Organizations by Microsoft July 30, 2009 - (Free Research) For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation June 10, 2009 - (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth. (VIDEO) VIEW ABSTRACT | GO TO

The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc. August 14, 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Red Hat and Intel Collaborate to Empower Open Source Software (Video) by Intel Corporation September 03, 2009 - (Free Research) Discover how Novell and Intel collaborate in open standards and open source projects such as the Linux* kernel and the Xen* hypervisor moving virtualization forward along with the user of non-proprietary architecture so that customers can avoid vendor lock-in, while lowering solutions costs. (VIDEO) GO TO

Novell and Intel Move Virtualization Forward with Open Source (Video) by Intel Corporation September 03, 2009 - (Free Research) Discover how Novell and Intel collaborate in open standards and open source projects such as the Linux* kernel and the Xen* hypervisor moving virtualization forward along with the user of non-proprietary architecture so that customers can avoid vendor lock-in, while lowering solutions costs. (VIDEO) GO TO

IPControl - automated IP Address Management & DNS/DHCP server configuration by BT Diamond IP IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya June 25, 2009 - (Free Research) Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reality Check: Five Things You Should Know About SIP by Catalyst Telecom November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Data Deduplication -- Different Approaches for Different Environments by Hewlett-Packard Company October 19, 2009 - (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup. (VIDEO) VIEW ABSTRACT | GO TO

Podcast: Data Deduplication -- Different Approaches for Different Environments by Hewlett-Packard Company October 19, 2009 - (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Video Whitepaper: The Great Debate: Buy Versus Build by Oracle Corporation October 19, 2009 - (Free Research) This video white paper explores the relative pros and cons of deploying pre-built analytic applications from Oracle versus building a custom data warehouse against Oracle E-Business Suite, PeopleSoft, Siebel or similar systems. (VIDEO) VIEW ABSTRACT | GO TO

Achieving an Optimized Security Architecture by McAfee, Inc. September 10, 2009 - (Free Research) Empower your organization with strategic security. By understanding the fundamentals of building a security architecture, you will be able to respond to business demands while safeguarding your organization. View this video to learn about optimizing your security architecture and addressing current security challenges. (VIDEO) VIEW ABSTRACT | GO TO

The Multiscreen concept: Why it's Needed and How to Get Started by Alcatel-Lucent June 09, 2009 - (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Dell Virtualization Consulting Services Video by Dell, Inc. and Intel September 03, 2009 - (Free Research) Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise, Back-Office Applications Propel our Business: An order management system, payroll and customer call center that connects your organization with customers and employees by IBM October 01, 2009 - (Free Research) With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade. You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your business systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications by Microsoft August 22, 2008 - (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 02, 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Online Conference for Retailers and Manufactures by IBM October 21, 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products. (VIRTUAL SEMINAR) GO TO

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Upgrading your PCs? Why the processor makes a difference by Intel Technology Provider October 19, 2009 - (Free Research) Use this guide to explain the importance of choosing an Intel® processor, describe the differences between Intel processors, find the right Intel processor for every customer, and up-sell customers to a higher level Intel processor. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Proven Strategies for Successfully Deploying An Electronic Health Records Solution by Kofax, Inc. September 22, 2009 - (Free Research) This on-demand webcast shares proven strategies for getting started with electronic health records, a hot new way to slash labor costs and improve care. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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