Collaborative Tools | Customer Relationship Management (CRM) | Customer Experience Management (CEM) | Customer Service (General) | Channel Management | Social Networks and Community Management | Business Process Management (BPM) | Marketing Management | Messaging Solutions | Enterprise Information Integration/ Metadata Management

Search Results		1 - 25 of 91 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer by Sage SalesLogix October 01, 2008 - (Free Research) Did you know that most Americans believe companies should have a presence in social media? That means most of your customers and prospects expect you to be involved in social media. This paper explains how to integrate social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc January 01, 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Start Specifically, Expand Progressively: An Evolutionary Approach to Improving Customer Acquisition and Loyalty by SAP America Inc March 19, 2009 - (Free Research) In this white paper we look at five key areas where manufacturing can gain major benefits from customer relationship management (CRM) tools in as little as three to four months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation January 14, 2009 - (Free Research) Read this E-Book and explore Gartner's 7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your customer-facing business processes and establishing a more customer-centric strategy. (EBOOK) VIEW ABSTRACT | GO TO

Building Customer Connections: Increase customer loyalty by simplifying how people work together to deliver business value by Microsoft March 01, 2007 - (Free Research) This white paper outlines some of today's challenges and trends as companies work to create the optimal customer experience and achieve anticipated value from their customer relationship management (CRM) investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Customer Services for Oracle CRM On Demand by Oracle Corporation March 26, 2009 - (Free Research) Oracle Advanced Customer Services provides collaborative, highly personalized services for ongoing operational improvement and helps you maximize the return on your Oracle investment. If CRM On Demand is your CRM solution, Oracle Advanced Customer Services offers select services to support and enhance your solution. (DATA SHEET) VIEW ABSTRACT | GO TO

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc June 05, 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP America Inc June 02, 2009 - (Free Research) In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Who will manage your enterprise messaging? by NaviSite, Inc. May 2009 - (Free Research) To succeed in today's competitive global marketplace, businesses demand a quick, easy and reliable exchange of information. Amidst this environment, messaging has become a mission-critical function that requires a robust, high performance infrastructure to handle email and other functions like collaboration and CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Network Transformation: Rethinking Relationships in a Global Economy by SAP America Inc January 2008 - (Free Research) The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of.. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Podcast, BPM Survey Results: The Real-World Analysis by IBM March 2009 - (Free Research) Listen to this brief podcast to learn more about Business Process Management and its importance across various industries. Experts discuss survey results and how they are applicable to actual business situations. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge May 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Multiscreen concept: Why it's Needed and How to Get Started by Alcatel-Lucent June 2009 - (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Fact or Fiction with Jennifer Geisler: Platforms and Networks by Cisco Systems, Inc. June 2009 - (Free Research) Driving up productivity is something that all businesses should focus on during tough economic times. Since IT drives productivity it is important to take a good look at your infrastructure and its various parts. This Q&A interview discusses the definition of the platform and its relationship to the network. (VIDEO) VIEW ABSTRACT | GO TO

Architecting Enterprise Social Computing for Business Value by NewsGator Technologies October 2008 - (Free Research) This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Rational Asset Manager e-Kit by IBM March 2009 - (Free Research) Explore the benefits of Rational Asset Manager with this IBM e-Kit. The e-Kit includes demos, white papers and a webcast. Discover how to track and audit your assets to utilize them for reuse, especially within a service-oriented architecture. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

E-Guide: A Batch File to Back up All Active-State BlackBerry Databases by BlackBerry March 2009 - (Free Research) This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives by BlackBerry February 2009 - (Free Research) Absolute Brilliance installed BlackBerry Professional Software and realized immediate productivity improvements among head office staff and within their mobile marketing team. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SingTel Selects Alcatel-Lucent as Strategic Partner in IPTV Deployment by Alcatel-Lucent June 2009 - (Free Research) Read this case study to learn how SingTel, a major carrier in the Asia-Pacific region, overcame the challenges associated with providing new services and broadening their customer base. The solution allowed them to provide advanced IPTV features - including HD VoD - quickly and at aggressive prices, thereby affirming their place as a market leader. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mainsoft SharePoint Integrator for Lotus Notes by Mainsoft Corporation February 2009 - (Free Research) Lotus Notes and Domino customers, who have adopted Microsoft SharePoint, can promote team collaboration by integrating the two platforms. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Requirements engineering for the automotive industry. by IBM March 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is your network ready for IP Telephony? Straight Facts About IP Telephony Planning and Deployment by ShoreTel May 2009 - (Free Research) Read this white paper to get the straight facts about planning for and deploying IP telephony in your enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 91 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)      x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.