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Your search for keyword: E-Learning Customer Service Tools returned 145 results.
 
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Topics Related to Your Search

Business Intelligence Solutions | Web-Based Training and eLearning | Web, Video and Audio Conferencing | Learning Management Systems (LMS) | Technology ROI Tools | IT Training and Certification | Computer-Based Training | Domain Name Systems (DNS) | Telephony/ CTI/ VOIP | Call Center Management

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e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc.

March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training by SyberWorks, Inc.

December 2008 - (Free Research) The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Get Ahead in a Challenging Economy by Cisco Systems, Inc.

August 2009 - (Free Research) Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Online Conference for Retailers and Manufactures by IBM

October 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.
(VIRTUAL SEMINAR) GO TO

Controlling the Cost of Audio Conferencing by Citrix Online

September 2009 - (Free Research) This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Upgrading your PCs? Why the processor makes a difference by Intel Technology Provider

October 2009 - (Free Research) Use this guide to explain the importance of choosing an Intel® processor, describe the differences between Intel processors, find the right Intel processor for every customer, and up-sell customers to a higher level Intel processor.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise by Data Domain

August 2008 - (Free Research) This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 2009 - (Free Research) In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online

March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IPControl - automated IP Address Management & DNS/DHCP server configuration by BT Diamond IP

IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

IBM Software Delivery Best Practices eKit : Do More with Less by IBM

November 2009 - (Free Research) This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value.
(RESOURCE CENTER) VIEW ABSTRACT | GO TO

Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix

October 2009 - (Free Research) When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft

September 2009 - (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics CRM - Sports Organizations by Microsoft

July 2009 - (Free Research) For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Chill Factore Video Case Study by Microsoft

July 2009 - (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leicester City Football Club Video Case Study by Microsoft

July 2009 - (Free Research) Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell Virtualization Consulting Services Video by Dell, Inc. and Intel

September 2009 - (Free Research) Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next steps for business intelligence by IBM

September 2009 - (Free Research) To find out more about how organizations can take the next steps with their BI initiatives, SearchDataManagement.com turned to Boris Evelson of Forrester Research. In this videocast, Boris will reveal some of the most important emerging trends in BI today and how organizations should start planning to take advantage of next-generation BI.
(VIDEO) GO TO

Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation

June 2009 - (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
(VIDEO) VIEW ABSTRACT | GO TO

Best Practices for Backup - Videocast by Hewlett-Packard Company

July 2009 - (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert videocast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system.
(VIDEO) VIEW ABSTRACT | GO TO

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization for Dummies, 2nd HP Special Edition by Hewlett-Packard Company

October 2009 - (Free Research) Read this book for an introduction to the subject so that you can understand its promise and perils — and create an action plan to decide whether virtualization is right for you, as well as how to move forward with implementing it should you decide it is right for you.
(BOOK) VIEW ABSTRACT | GO TO

Governance, Risk and Compliance Tools by Red Hat

October 2009 - (Free Research) This videocast provides an overview of governance, risk and compliance, including the different roles played by each in the enterprise, as well as tools that can aid the various GRC processes.
(VIDEO) VIEW ABSTRACT | GO TO

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