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3 Best Practices for Reducing Exchange Downtime by AppAssure Software
March 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange.
Who will manage your enterprise messaging? by NaviSite, Inc.
May 2009 - (Free Research) To succeed in today's competitive global marketplace, businesses demand a quick, easy and reliable exchange of information. Amidst this environment, messaging has become a mission-critical function that requires a robust, high performance infrastructure to handle email and other functions like collaboration and CRM.
Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
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November 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
Mainsoft SharePoint Integrator for Lotus Notes by Mainsoft Corporation
February 2009 - (Free Research) Lotus Notes and Domino customers, who have adopted Microsoft SharePoint, can promote team collaboration by integrating the two platforms.
Genentech on Google Apps by Google
December 2008 - (Free Research) Please join Todd Pierce, VP of Information Technology, Genentech, as he explains why his organization chose Google Apps. Genentech was considering replacing its data center. But thanks to cloud computing from Google, the company no longer has to execute the expensive process.
Blackberry Enterprise Server for Novell GroupWise by BlackBerry
February 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger.
SingTel Selects Alcatel-Lucent as Strategic Partner in IPTV Deployment by Alcatel-Lucent
June 2009 - (Free Research) Read this case study to learn how SingTel, a major carrier in the Asia-Pacific region, overcame the challenges associated with providing new services and broadening their customer base. The solution allowed them to provide advanced IPTV features - including HD VoD - quickly and at aggressive prices, thereby affirming their place as a market leader.
Unified Communications Pocket Guide by ShoreTel
May 2009 - (Free Research) This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
Getting the Foundation Right: Unified Communications by ShoreTel
May 2009 - (Free Research) Check out this white paper to learn how to achieve UC and other next-generation benefits by building a strong foundation that encompasses a full palette of unified communications capabilities.
Advanced Customer Services for Oracle CRM On Demand by Oracle Corporation
March 2009 - (Free Research) Oracle Advanced Customer Services provides collaborative, highly personalized services for ongoing operational improvement and helps you maximize the return on your Oracle investment. If CRM On Demand is your CRM solution, Oracle Advanced Customer Services offers select services to support and enhance your solution.
The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP America Inc
June 2009 - (Free Research) In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
Oracle Beehive: Tips for Developing an Enterprise Collaboration Strategy by Oracle Corporation
June 2009 - (Free Research) Listen to this Podcast to find out what's driving the evolution of the enterprise collaboration market and hear how to develop a single, well-defined strategy in your company. You'll also learn about Oracle's fundamental approach which covers all major business processes as well as the white spaces in between.
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer by Sage SalesLogix
October 2008 - (Free Research) Did you know that most Americans believe companies should have a presence in social media? That means most of your customers and prospects expect you to be involved in social media. This paper explains how to integrate social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.
Video-Ready - Campus Network by Cisco Systems, Inc.
May 2008 - (Free Research) Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
The Evolution of IPTV: A Provider's Perspective by Alcatel-Lucent
June 2009 - (Free Research) In this podcast, you will hear how today's operational IPTV business will soon evolve to a multimedia and multi-screen environment and how Alcatel-Lucent is helping service operators along that very important journey.
Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc
June 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
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