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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel May 19, 2009 - (Free Research) ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

IP Telephony: Reliability You Can Count On by ShoreTel May 19, 2009 - (Free Research) This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Requirements engineering for the automotive industry. by IBM March 31, 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing the Value of Economic Stimulus Funds by SAP America Inc June 05, 2009 - (Free Research) The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Customer Connections: Increase customer loyalty by simplifying how people work together to deliver business value by Microsoft March 01, 2007 - (Free Research) This white paper outlines some of today's challenges and trends as companies work to create the optimal customer experience and achieve anticipated value from their customer relationship management (CRM) investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives by SAP America Inc June 05, 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Enterprise Server for Novell GroupWise by BlackBerry February 25, 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Microsoft SharePoint Server: A look under the hood by Singularity May 06, 2009 - (Free Research) In this webcast, Microsoft SharePoint MVP Paul Galvin delves into the SharePoint ecosystem and reviews the strengths and weaknesses of this platform. Also, learn steps to take to avoid missteps during the implementation process. (VIDEO) VIEW ABSTRACT | GO TO

E-Guide: A Batch File to Back up All Active-State BlackBerry Databases by BlackBerry March 2009 - (Free Research) This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

3 Best Practices for Reducing Exchange Downtime by AppAssure Software March 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Server 2008 and New Group Policy Settings by Global Knowledge December 2008 - (Free Research) This paper takes an introductory look at the new categories of Group Policy, but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories, too. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Server 2008 "Starter" GPOs by Global Knowledge December 2008 - (Free Research) An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives by BlackBerry February 2009 - (Free Research) Absolute Brilliance installed BlackBerry Professional Software and realized immediate productivity improvements among head office staff and within their mobile marketing team. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eGuide: Network Management Fundamentals by CA November 2008 - (Free Research) Network management is a complex topic and in today's diverse networking infrastructure, the network has to handle more instances of unified communications, video, and virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint E-Zine Volume 7: Who Is Allowed to Customize SharePoint? by SearchWinIT February 2009 - (Free Research) Find out how to incorporate governance into SharePoint customization to empower users while setting boundaries. (EZINE) VIEW ABSTRACT | GO TO

Architecting Enterprise Social Computing for Business Value by NewsGator Technologies October 2008 - (Free Research) This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint E-zine Vol.3: Using SharePoint's InfoPath feature to generate forms by SearchWinIT October 2008 - (Free Research) This guide explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance. (EZINE) VIEW ABSTRACT | GO TO

Demystifying B2B Integration for Oracle E-Business Suite by EXTOL International, Inc. June 2009 - (Free Research) This Podcast explores the key functional requirements for B2B integration and available implementation options for Oracle E-Business Suite. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

SharePoint E-Zine Volume 10: Quantifying the Success of Your SharePoint Governance Policy by SearchWinIT May 2009 - (Free Research) Get expert advice in this month's issue on how to convince top management that SharePoint governance should be a top priority. Find out how to create a multidimensional strategy to monitor all of SharePoint's moving parts, and learn three approaches for document management systems integration. (EZINE) VIEW ABSTRACT | GO TO

SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons by SearchWinIT March 2009 - (Free Research) In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps. (EZINE) VIEW ABSTRACT | GO TO

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